Refund Policy

We want you to be completely satisfied with your purchase from Bio-Slim Active. If you are not satisfied, please review our refund policy below.

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Returns

If you are not satisfied with your purchase, you may return it within 14 days of receipt. The product must be unused, in its original packaging, and in the same condition that you received it.

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Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

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Exchanges

We only replace items if they are defective or damaged. If you need to exchange a product for the same item, please contact us at +256 759 030549.

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Shipping Costs

Shipping costs for returning items are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.